We Make Dogs Happy
Daycare, grooming & 24/7 hotel stays in West London.
Rated 4.6 stars on GoogleFully licensed and regulated by the London Borough of Hammersmith & Fulham. Licence 2025/01309/ANIMBD.
What we can do for your dog
Everything your dog needs in West London, from daycare and overnight hotel stays to expert grooming and door-to-door travel on the Mutt Mobile.
Hotel
→Whether it's for an overnight adventure or an extended holiday, your dog will enjoy a home away from home. With spacious living areas, comfy beds, loving attention, and our enriching Mutt Skool curriculum, we ensure every stay is tail-waggingly good.
Daycare
→Your dog's ultimate day out: personalised care, vet-designed wellness checks, and our signature Mutt Skool curriculum, the '4 Es' of enrichment, engagement, exercise, and education. It's all about keeping them active, stimulated, and ready to snooze soundly at home.
Grooming
→Dirty Mutt? No problem! From fresh trims to pampered TLC, we'll have them looking sharp and feeling their best. Open Tuesday to Saturday, because every Mutt deserves to turn heads.
Mutt Mobile
→Stress-free travel in London: our Mutt Mobile offers safe, comfortable pick-up and drop-off to and from Urban Mutts. We keep it local to W12 and surrounding postcodes for a quick, smooth journey. By special arrangement, we can venture further to bring your dog a first-class Urban Mutts experience.
Every day is a school day
Our signature curriculum is built around four pillars, the 4 E's, weaving learning and play into every single day. It's why your dog comes home happy, fulfilled, and ready to sleep, not just worn out.
Education
Build your dog's skills, from everyday obedience to fun tricks.
Engagement
Group games, challenges, and plenty of stimulation.
Enrichment
Brain games, problem-solving, and new skills.
Exercise
Zoomies, agility, and playtime with friends.
A Daily Pupdate, straight to your phone
Every day, you'll get a personal Pupdate: a report on all their adventures plus a gallery of fresh photos, sent right to your WoofBook Chat. Wherever you are, you'll see the zoomies, the naps, and every happy face.
- A daily write-up of how their day went
- A gallery of fresh photos from the Club
- Sent to the WoofBook Chat in the WoofBook App
Daily Pupdates come with every Membership and every Hotel stay. Not available on Paw As You Go.
Events & Retail
From birthday parties and exclusive brand launches to pup-friendly yoga sessions, Urban Mutts is where dogs and owners come together to celebrate. Explore our curated shop for premium treats, toys, and gear, or partner with us to showcase your brand at one of our vibrant events.
Brands we stock
Stock with us
We're always on the lookout for independent brands with a boutique touch to join our Retail Lounge. If that sounds like you, we'd love to see your pitch.
Everything under one roof
More than a service, it's a way of life. Everything your dog needs, all in one place.
Veterinary Services
Palace Vets are on-site with us, plus access to trusted mobile vet services and partner clinics for check-ups or urgent care, so your mutt's health is always a priority.
Nutrition
High-quality foods available in-store. Ask our team for advice to ensure your dog's diet is the best it can be!
Training
Every dog takes part in Basic Obedience and Trick Training through our Mutt Skool curriculum, woven into the daily routine by our own team.
Events
From Yoga With Your Dog to Holiday Photoshoots and exclusive Brand Launches, Urban Mutts is your go-to for unique, memorable experiences.
What our members say
Rated 4.6 on Google“Highly recommend Urban Mutts. We travel nearly an hour each way to get our dog groomed here as he trusts Aaron (one of their excellent groomers) so much. The staff are very caring and you can tell they take their time to look after your pet. They have a nice waiting area to relax and do work, and obviously the convenience of being able to use Westfield helps. Most important, I trust them completely to give the highest quality service.”
Jamie & TeddyVerified Google review“Nothing makes my 4 month old puppy happier than going to Urban Mutts for daycare. He LOVES playing with other dogs there. He always comes home with the biggest smile on his little fluffy face and soo sleepy from a full day of learning and activities. We absolutely love JP and the team there too. Great people who are incredibly responsive and knowledgeable, and overall a wonderful, fun place!”
Catie & FrankieVerified Google review“Urban Mutts is the only place I will trust my dog, whether it's for daycare, boarding, or grooming. They are SO attentive, both to your dog but also to your own questions and concerns as the dog owner. They go above and beyond, from accommodating any specific instructions your dog needs to pupdates, to communication, and everything in between. I highly recommend Aaron for grooming, my dog is fussy and he still works his magic on him! Urban Mutts is truly a community and safe space for you and your dog.”
Val & WatsonVerified Google review“Urban Mutts was recommended to me and I couldn't have been happier with the experience. I was very hesitant to leave my dog at a hotel, but everyone was extremely attentive and made sure to send me plenty of updates. JP also made sure my dog was comfortable staying at Urban Mutts before committing to a full stay. My dog had a great time and slept the whole day after picking him up.”
Nya & AstroVerified Google review
Transforming urban life for dogs and their people
At Urban Mutts, our mission is to make city living happier and healthier for dogs and their owners. We're building a thriving community where four-legged friends can grow, play, and flourish. Through innovative events, expert care, and a passionate network, we aim to strengthen the bond between dogs and their people, ensuring every tail wags and every heart is full.
Right in the heart of West London
We’re inside Westfield London in Shepherds Bush, tucked away in Car Park A on Level -1. It’s easy to reach from right across West London, and here’s exactly how to find us:
- Easiest on foot
- Come in through the Waitrose entrance, walk through the lobby into the car park, and stick to the footpath on the right.
- From inside Westfield
- Find the Apple Store. Lift Lobby 2 is just to its left. Take the lift down to -1, then turn left.
Come and meet us
Every dog starts with a Taster Session, so we can say hello and make sure the Club is the perfect fit. It's the first step to becoming one of the pack.
Sign up for pupdates & news
Want to know about upcoming events, special treats, and more? Sign up and keep your humans informed!